Kaldi Services & Account Terms and Conditions
About our Terms
This document contains two sets of terms and conditions, comprising two Sections:
- Section1: Kaldi Terms and Conditions Governing the Services – The terms and conditions governing the provision of services which are between you and Kaldi Financial Technology Limited; and
- Section2: Transact Payments Limited Terms and Conditions Governing the Account – The terms and conditions governing the provision of the account which are between you and Transact Payments Limited.
- Section 3: WealthKernel General Terms and Conditions
- Section3(a): WealthKernel ISA terms and conditions
- Section3(b): WealthKernel JISA terms and conditions
Section 1: Kaldi Services & Account Terms and Conditions
These Terms together with our Privacy Policy will apply to your use ofKaldi and “Our provision of Services to You”. Please note thatbefore you use Kaldi you must agree to these Terms. If you refuse toaccept these Terms, you will not be able to use Kaldi. Your continued use ofKaldi is deemed acceptance of these Terms.
You agree that no other terms are implied by trade, custom,practice or course of dealing in connection with your use of Kaldi and our Services.These terms are made in the English language. Please contact us if anything isunclear.
For the purpose of these Terms, the following words have themeanings given to them below:
"Kaldi Account(s)" meanstogether your Savings Account, Shopping Account and Investment Account.
"Account Charges Table" meansthe table set out at https://www.kaldiapp.co.uk/legal-pages/schedule-of-feesdetailing the charges that may be applicable to your Kaldi Account.
“Account Transfer Charges” means thecharge for any transaction you instruct us to carry out which is not a FreeTransfer Allowance. Account Transfer Charges are as set out in the AccountCharges Table.
"App" or "Kaldi"means the Kaldi Financial Technology App available via Apple AppStore andGoogle Play Store.
"Cashback" means the rewardthat you as a Kaldi user can earn in accordance with these Terms in connectionwith qualifying purchases of goods and services from Retailers, including onpurchases made using Kaldi Scan and Save.
“Customer” means a retail customer asdefined by the FCA, who is ‘an individual who isacting for purposes outside of his trade, business or profession’. This meanssomeone who buys goods and services for personal use or consumption.
“Designated Personal Account” means thedesignated UK bank account in your own name that you have specified within the Appto withdraw money to from your Kaldi Account.
“E-money Provider” refers to TransactPayments Limited [who are licensed by the Gibraltar Financial ServicesCommission and the Malta Financial Services Authority respectively asElectronic Money Institution], who manage and are responsible for the e-moneywallet within the App.
“Free Transfer Allowance” means thepermitted transfers into, or out of, your Kaldi Account, every month which donot incur Account Transfer Charges.
- "Family and Friends" means anotherKaldi user, who designates you as the beneficiary to receive their Cashback, orto whom you wish to direct your cashback and roundups, as described in Section 8
- "Investment Account" means youraccount provided by Kaldi’s Investment Account Provider who manage and areresponsible for any monies that you may designate for investment.
- "Investment Account Provider"means WealthKernel Limited, company number 09686970, registered office41 Luke Street, London, United Kingdom, EC2A 4DP.
- “Kaldi Scan and Save” means a feature in theApp, consisting of a unique barcode/code that has money credited to it, to beredeemed with a specific Retailer to obtain goods and any associated cashback.
- "you", "your" means theapplicant whose details are set out in the application to open a Kaldi Accountto become a “Customer” of Kaldi
- “Minimum Transferable Balance” means theminimum amount required under any auto-invest instruction, which is as set outin the Account Charges Table.
- “Personal Data” means anyinformation that can be used to personally identify you, including informationyou give to us when you register and any information that we collect as you usethe App.
- “Privacy Policy” means the Kaldi privacypolicy available on the Kaldi website.
- "Referral Scheme" means thescheme for the referral of Eligible Individuals in order for you to earnrewards outlined in section 10.
- "Retailer(s)" means the Retailersfrom which purchases can be made using the App, and Cashback can be earned onqualifying purposes, as set out within the App, and may be, from time to time,updated.
- "Savings Account" means thedefault account within Kaldi which collects any Cashback awarded and from whichinvestments are made.
- "Shopping Account" means theaccount within Kaldi which can be used to purchase items from Retailers andwhich is linked to your Designated Personal Account in order to add or withdrawfunds from the Kaldi App.
- “Service(s)” means the products, content,features, technology, functions and services provided by Kaldi, including theApp, our websites and any other online, offline, or mobile products andservices on or via any platform or technology.
- “we”, “us” or “our” means Kaldi FinancialTechnology Limited, a company registered in England and Wales under companynumber 13757407, and our registered office is at One Lyric Square,Hammersmith, London W6 0NB.
- "Your Data" means any dataentered or uploaded by you while using the Service. Your data also includes alldata shared by your nominated bank(s) or other financial organisations.
1. Information about us
1.1 Introduction
We operate the website https://www.kaldiapp.co.uk and theServices available through the website and App. We act as an AppointedRepresentative of RiskSave Technologies Ltd, which is authorised andregulated by the Financial Conduct Authority (FRN 775330).
1.2 Howto contact us
If you wish to contact Kaldi, you may email us at: support@kaldiapp.co.uk.If you have a complaint, you may email us at: complaints@kaldiapp.co.uk.
1.3 Howwe contact you
We will contact you via the App or using the contact detailsthat you provide when you register; please keep these up to date, or contactKaldi where you are unable to do so. By using the App, you agree to receiveelectronic communications from us. If we have reasonable concerns either aboutthe security of your Kaldi Account, or any suspected or actual fraudulent use, Kaldimay contact you via telephone, push notifications or email.
1.4 Howwe use Your Data
We only use your Data in accordance with our Privacy Policy.Please take the time to read our Privacy Policy at https://kaldiapp.co.uk/legal-pages/kaldi-privacy-policywhich contains important terms that apply to your use of the App and ourServices.
2. Our service
2.1 Kaldiusers must be at least 18 years old and resident in the UK, to use our Services. US taxpayers plus nationals of Belarus, Iran,Myanmar, North Korea and the Russian Federation are currently not eligible touse Kaldi. Kaldi may reject a user andmay be unable to disclose the reason for this rejection under certaincircumstances.
2.2 When registering for the App or other Services,you acknowledge that we and our suppliers may carry out checks on your identityto satisfy anti-money laundering and terrorist financing legislation, fraudchecks, and other applicable legal requirements. Your right to use the Serviceis restricted until you have satisfied our customer due diligence checks.
2.3Kaldi may reject a user or restrict access to the Service for the followingreasons:
2.3.1 ifKaldi has good reason to suspect that you are behaving fraudulently orotherwise criminally;
2.3.2 ifyou have not given Kaldi any information it needs, or Kaldi has good reason tobelieve that information you have provided is incorrect or not true;
2.3.4 ifKaldi has good reason to believe that continuing to provide the Services to youcould damage Kaldi’s reputation or goodwill;
2.3.5 ifKaldi has to do so under any law, regulation, court order or supervisoryauthority instruction.
2.4 The App permits users to:
2.4.1 put money into an e-wallet with our E-MoneyProvider;.
2.4.2 makepurchases from participating Retailers;
2.4.3 receive Cashbackpayments through Kaldi Scan and Save, linked accounts, and referral rewards toyour Shopping or Savings Account; and
2.4.4 Invest in or Sell funds through an InvestmentAccount with our Investments Provider.
2.4.5 Make account-to-account transfers to and from otherKaldi users
2.4.6 Send/Receiving rewards to/from a linked account
2.4.7 Withdraw cash from Kaldi into your Designated PersonalAccount – which must be a UK bank account in your own name
2.5 rewards/fees and other transaction amounts will berounded to the nearest 1p according to the following rules:
· If the decimal portion of the fee is ≥ 0.005,round up to the next 1p.
· If the decimal portion of the fee is < 0.005,round down to the last 1p.
For example:
· A fee of £12.005 would round to £12.01.
· A fee of £12.004 would round to £12.00.
3. Access to our Services
3.1 Access the App and our Services will be through theApp only. Further information is publicly available on our website https://www.kaldiapp.co.uk
3.2 You must not permit anyone else to use your logindetails to access your Kaldi Account, the App, or our Services. You must treat youruser identification code, password, and any other piece of information as confidentialand not disclose any of them to any third party. You must use all availablesecurity in a responsible manner. This means not using easily guessablepasswords or hints to security questions which would quickly provide thecorrect answer to any reasonable person, whether investigating your personalinformation via publicly available sources, or researching answers to yoursecurity questions via available means.
4. Payments service
4.1 Your Kaldi Account includes an electronicmoney account. You will be provided with an account number and sort code. Anyfunds in your Kaldi Account that have not been committed to a participating Retaileras Advance Payments will be held as electronic money within your Kaldi Account.Payment accounts and related payment services are provided by TransactPayments Limited, a payments and electronic money institution authorisedand regulated by the Gibraltar Financial Services Commission (GFSC) to offerpayment and electronic money services in Gibraltar and the United Kingdom.Registered office: 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX111AA. Incorporation number 108217. Whilst electronic money products are notcovered by the Financial Services Compensation Scheme, your funds will be heldin one or more segregated accounts and safeguarded in line with Part 4 of theFinancial Services (Electronic Money) Regulations 2020.
4.2 Your e-money held in your Kaldi Account will notexpire, except when you close your Kaldi Account and transfer funds to your DesignatedPersonal Account, or where Kaldi, at its sole discretion, implements theclosure of your account and transfers any remaining investment or accountbalances to you.
4.3 Your e-money held in your Kaldi Account will notearn any interest or rewards, except cashback, referral rewards (as detailed insection 10 below), or any other rewards that we may, at our sole discretion,implement or withdraw.
4.4 Your funds will remain in your Kaldi Accountuntil you make a payment, instruct us to transfer it to another user or to yourDesignated Personal Account or to transfer it to your Investment Account. We willendeavour to transfer settled funds from your Kaldi Account to your Designated PersonalAccount within one (1) business day of when we receive your request via the App,but in some cases this may take longer.
4.4 Your e-money will not be protected by theFinancial Services Compensation Scheme (FSCS).
4.5 Money invested using our “Investments Provider” is covered by theFinancial Services Compensation Scheme (“FSCS”). This means you may beentitled to compensation from the scheme if our “Investments Provider” cannotmeet its obligations. The level of compensation depends on the type of businessand the circumstances of your claim, and you are covered up to a maximum of£85,000 per person.
4.5 If you do not have sufficient available funds in yourKaldi Account to cover the amount of a requested transfer, your request for thetransfer will be declined. This may affect your ability to purchase goods orservices using the App.
4.6 We may transfer funds from your Kaldi Account to yourDesignated Personal Account without notice upon the closure of your KaldiAccount, at any time if required by applicable law, or if we, in our solediscretion, suspect Kaldi is being used for illicit purposes, in breach ofapplicable law or otherwise in violation of these Terms. Please see 9.3 inrelation to cash transfers.
5. Using your Kaldi Account – Advance Payments andrewards
5.1 The Kaldi Scan and Save feature allowsyou to pay participating Retailers in advance (“Advance Payment”) for goods andservices that the Retailer will provide to you at a later date, subject toRetailer’s terms and conditions (available via the App). In return forcommitting the Advance Payment to a Retailer, Kaldi may provide you withrewards and discounts which remain subject to the relevant Retailer’s terms andconditions (available via the App).
5.2 For any Scan and Save purchases, your contract isdirect with the applicable Retailer and not us. We have no responsibility orliability for any Retailer’s goods or services, or any related disputes orrefunds, including the inability of the Retailer, for whatever reason, toprovide the goods or services you have paid for. Kaldi will make every effortto ensure that Retailer offers are up to date. However these may be subject tochange without notice to us. Kaldi is not responsible for any revised orwithdrawn offers which may not yet be reflected in the App. Kaldi cannot, under any circumstances, beliable for any amount greater than it receives from the Retailer in relation toany single transaction.
5.3 The Retailer is the promoter and operator of its AdvancePayment and Scan and Save offers and the issuer of any relevant bar codes, QRcodes, or promotional codes linked to Scan and Save. In the ‘Discover’ sectionof the App you can browse all available offers from participating Retailers andview their applicable terms and conditions prior to making a purchase. The Retaileris solely responsible for its offers and the terms and conditions that apply,as well as for any Scan and Save programmes, they make available, and the goodsor services they provide. Whilst we make every effort to ensure that all offerspresented in the App are true, accurate and up to date, Retailers may change orwithdraw offers at any time and without notice to users.
5.4 The Retailer is responsible for anyAdvance Payments committed to them and held in the form of a Kaldi Scan andSave barcode. The Retailer has sole responsibility to honour such Advance Paymentsby allowing you to purchase goods and services from its participating outletsand online in accordance with its offer terms. Advance Payments are a prepaid amountto the Retailer as full or part payment for goods or services that the Retailerwill provide in the future – Advance Payments are not regulated or protected aselectronic money. In the event of bankruptcy or any other unforeseencircumstance, it may not be possible for you to recover any prepaid amountunder an Advance Payment or Kaldi Scan and Save.
5.5 Once the Advance Payment has been made to the Retailer,the Kaldi Scan and Save code is made available via the App. Orders areprocessed immediately, however, depending on the Retailer, their terms andconditions, or availability of the Kaldi Scan and Save code, this could bedelayed or may have an expiry date. Should this occur, we have no liability forany loss of any Advance Payment. You should carefully review any Retailerterms.
5.6 Advance Payments committed toa Retailer (and any accrued rewards) must be spent with that particular Retailer.It is not possible to return any funds paid for an Advance Payment which willbe held by a Retailer to your Shopping Account unless stated otherwise in theapplicable Retailer's terms and conditions. Advance Payments cannot be transferredto a different participating Retailer.
5.7 You can make Advance Payments topurchase a Scan and Save code by topping up your Kaldi Account first (ifnecessary) and then committing money to that Retailer via the process set outin the App.
6. Auto-invest, auto-sweep and roundups
6.1 You may auto-invest cash held within your Kaldi SavingsAccount at the end of each calendar month or invest manually at any time. If youopen an Investment Account and accept this option, then any money left in your SavingsAccount will automatically be invested into your designated Investment Accountif it exceeds the Minimum Transferrable Balance or in accordance with yourin-app instructions.
6.2 You may elect to auto-sweep any remaining funds inyour Shopping Account to your Savings Account. The auto-transfer will occuronce a month at the designated time as described within the App.
6.3 You may round up any purchase total to thenearest pound. The round up amount (i.e. the difference between the purchaseprice and amount deducted from your Kaldi Account balance) would then be addedto your Savings Account.
6.4 You may disable or enable any of these featuresthrough our settings at any point. If you submit instructions to us which are receivedprior to any change these will have been acted upon in accordance with your priorinstructions.
6.5 Until an Investment Account has been openedwithin the Kaldi App, any auto-sweep will go into your Savings Account. Nothingwill be invested until you open an Investment Account and set up auto-investinto preferred investments, or manually transfer money into your investmentaccount and then select an investment.
7. Investments (Investment Accounts only)
7.1 All Investment Accounts are held with and managedby the Investment Account Provider. When you set up an Investment Account youwill need to accept the Investment Account Provider's terms and conditions, acopy of which is appended to this agreement. You will also be liable for aKaldi annual account fee of 0.15% of your investment balance along with otherfees outlined in https://www.kaldiapp.co.uk/legal-pages/schedule-of-fees.
7.2 If you have money held in an Investment Account,you have the option to select from a limited range of investments provided withinthe App, at your sole discretion. You may switch between these funds, at anytime.
7.3 Kaldi is an execution-only service, we do not providefinancial or investment advice or anything beyond generic guidance. Anyinformation we may provide as part of the Services or via the App is provided solelyfor you to understand the Services provided within the App. No statements in respectof any of the investment options available within the App should be relied upon,you must seek your own independent financial advice.
7.4 The App provides an option to auto-invest moniesheld in your Savings Account into your Investment Account. You can change your investmentchoices or cancel the auto-invest function at any time.
7.5 The minimum amount you may hold in an InvestmentAccount is £1 (as we may reduce or increase from time to time). The minimuminvestment amount will be subject to the Minimum Transferrable Balance if youhave selected to auto-invest monies from your Savings Account. Investments overand above the Free Transfer Allowance are subject to Account Transfer Charges.
7.6 You should be aware before investing that the valueof any investments may fluctuate, and you may not get back the full amount you originallyinvested. You should read all the key information provided by the InvestmentAccount Provider, if you have any questions regarding investments in the App,you can contact us at support@kaldiapp.co.uk. We have no responsibility orliability for any gains or losses which may result from any investments madevia the App and/or your choice of investment. What you receive back will dependon investment performance, nothing is guaranteed. Past performance is noguarantee of future performance of any particular investment and should not berelied upon as a guide.
7.7 You mayuse your free transfer allowance as shown in https://www.kaldiapp.co.uk/legal-pages/schedule-of-feesto move money in or out of your investment account, the transfers do notinclude ISA to ISA or JISA to JISA transfers in cash or in Specie. Any transfersoutside the free transfers described will incur Account Transfer Charges. These fees are subject to change from time totime.
7.8 Changes in applicable law and/or relevantregulation may require that our Services and offerings may need to be changed, suspendedor removed entirely. We will give you notice by email of any changes thataffect your use of our Services and your Kaldi Account.
7.9 Account Closure:
If you do not close your account after receiving reasonablenotice from Kaldi, we reserve the right to take the following actions
Liquidation of Investments: We may sell all investments heldwithin your account.
Proceeds Transfer: The proceeds from the sale of theseinvestments will be transferred to your linked bank account.
Responsibility: It is your responsibility to ensure thatyour account is closed promptly upon receiving notice to avoid any suchactions.
8. Linking of Kaldi users to Kaldi Accounts
8.1 Up to 5 ‘Family and Friends’ may link to your KaldiAccount, if they designate you as a beneficiary and you accept. Any cashback and/orround ups your Family and Friends receive on eligible purchases may be directedto your Kaldi Account. Either party to a Family and Friends connection maycancel this arrangement at any time. You may link your account to 1 ‘Family orFriend’. This will automatically sendyour cashback and round ups (if selected) to the designated beneficiary. Either party to a Family and Friendsconnection may cancel this arrangement at any time.
8.2 Family and Friends is only available to otherusers who are registered and hold a Kaldi Account. There is a maximum of five participating Familyand Friends contributors for every beneficiary account. Any Cashback contributionsmade under a Family and Friends arrangement will be the property of thebeneficiary upon transfer. The only funds which can be transferred under Familyand Friends is Cashback monies received by an App user from Kaldi or from roundups.
9. Transferring money into your Kaldi Account
9.1 Payments made into your Kaldi Account mustbe made in pounds Sterling and from a UK bank account.
9.2 You can transfer money into your KaldiAccount by transferring money from an account as described in 9.1 into your ShoppingAccount. Any transfer of funds will be subjectto your banking provider's own terms and conditions, and is not part of our Services.
9.3 We will credit received funds to your KaldiAccount as soon as possible following our receipt of your money. Transactionsthat result in AML flags or otherwise may be held in suspense pendinginvestigation or returned to the remitting account.
10. Referral Scheme
10.1 For the purposes of this section 10, an "EligibleIndividual" is anyone that meets the requirements set out in 2.1 whois not an existing Kaldi Account holder at the time of invitation.
10.2 You can invite an Eligible Individual to participatein the Referral Scheme and use Kaldi by giving them a unique sign-up link,which can be generated via the App. Under the Referral Scheme, you can earnincentives from up to 5 Eligible Individuals who sign up for Kaldi.
10.3 The Eligible Individual will need to utilise thereferral code you provide them during their account sign-up process and follow anyother instructions we give them. If they omit to do so or fail to comply withour instructions, you may become ineligible to receive benefits connected tothe referral.
10.4 In order for a referral to be successful underthe Referral Scheme, the following criteria must be met:
10.4.1 the referral was sent to an Eligible Individualand was made in good faith; and
10.4.2 the referred user (i) used your unique code to sign up to Kaldi; (ii) accepted our Terms; and(iii) completed the in-App sign up process.
10.5 You shall not, whether in connection with theReferral Scheme or otherwise:
10.5.1 invite others that have created or encourageothers to create duplicate accounts;
10.5.2 use alternative contact information or createmore than one account to invite yourself;
10.5.3 knowingly invite an existing Kaldi user;
10.5.4 invite fictitious persons;
10.5.5 do anything that might damage Kaldi’s brand, goodwill,or reputation;
10.5.6 use the Referral Scheme, Kaldi, or any of ourServices in any way that: (i) breaches any applicable local, national, orinternational law or regulation; or (ii) is unlawful or fraudulent, or has anyunlawful or fraudulent purpose or effect;
10.5.7 transmit any unsolicited or unauthorisedadvertising or promotional material or any other form of similar solicitation(spam) through the App or in connection with any of our Services; or
10.5.8 transmit any unsolicited or unauthorised advertisingeither via paid search or any other similar activity, including channels thatcan damage the Kaldi brand, goodwill or reputation.
10.6 We may limit the amount of Cashback if wesuspect you did not use the Referral Scheme in good faith, or have breached anyof these Terms. In cases of suspected fraud, further action may result in thesuspension of your Kaldi Account, and your Cashback payments being withheld.
10.6.1 We may suspend, terminate or change the termsand requirements of the Referral Scheme at any time.
10.6.2 In order to benefit from the Referral Scheme, youmust (i) be an existing Kaldi user; (ii) agree to these Terms. Any additional information you provide inconnection with a referral will be treated in accordance with our PrivacyPolicy.
10.7 If an Eligible Individual signs up to Kaldiusing your unique sign-up link, you may be eligible for a referral reward. Youwill only receive the referral reward once the Eligible Individual accepts ourTerms, and successfully registers for an account ("Successful Referral").Following a Successful Referral, you will receive an additional 0.5% Cashbackon eligible purchases made by the Eligible Individual through their KaldiAccount for 3 months from the date of the Successful Referral. We shallcalculate both the timeframe for the Successful Referral, the measured spendand the Cashback to be issued (if any). Our decision will be final in respectof any dispute over eligible referrals and Cashback payable.
11. Keeping your Kaldi Account safe
11.1 You should always keep your device and securityinformation for your Kaldi Account safe and secure. You should not write downor tell anyone any security information. Under no circumstances should you allowanyone else to access your Kaldi Account. We will never contact you and ask forspecific security information over the phone.
11.2 If you suspect your Kaldi Account may becompromised you should contact us immediately. You should take all reasonablesteps available to prevent further access to your Kaldi Account by anunauthorised party.
11.3 You should check all transactions made usingyour Kaldi Account on a regular basis. Spotting mistakes at an early stage willhelp us to rectify these problems. All transactions with Retailers are subjectto the relevant Retailers’ applicable terms and conditions.
11.4 We are not responsible or liable for any accessto your Kaldi Account or monies lost because of your failure to keep your KaldiAccount information secure.
12. Availability of the App and our Services
12.1 We cannot guarantee that you will always be ableto access the App and our Services, that there will not ever be a delay in usacting on your instructions and that our Services will operate free from error.Our Service may be interrupted and in certain circumstances the products andServices you can access might change.
12.2 We might have to suspend some, or all of ourServices, or these might be unavailable for other reasons. This may be for anemergency, lack of internet connectivity, a technical reason, the actions orinactions of a third party, to carry out maintenance, where we are required tofor regulatory reasons, where we are trying to protect our users or to ensurewe can keep making other services available.
12.3 We will not be liable to you for any delays inacting on your instructions or the unavailability of our Services for whateverreason, including where the reason is beyond our control (such as strikes,lock-outs, riots, invasions, terrorist attacks, wars, cyber-attacks, pandemicsor epidemics and other issues that we have no control over).
12.4 We may update our App and Services from time totime. Some updates to the App may require you to upgrade to the latest versionof the App or update your device’s operating system to a more recent version.If you do not, certain features might not show or work as intended on an olderversion of the App or operating system. We will aim to provide notice where historicversions of the App or operating systems no longer support full functionalityof our Services.
13. Changes to these Terms
13.1 Where possible, we will provide areasonable notice period whenever changes to these Terms are required, yourcontinued use of Kaldi and our Services will be deemed acceptance of anychanges to the Terms.
13.2 We may make some changes, without prior notice,with immediate effect if they:
13.2.1 are required by law;
13.2.2 are because of changes made by one of our serviceproviders or integration partners; and/or
13.2.3 relate to the addition of a new service orfunctionality to the Services and do not affect Terms relating to the existingServices.
Where changes are made in accordance with this section 12.2,(i) your continued use of Kaldi and our Services will be deemed acceptance ofthe revised Terms, you should regularly check these Terms for updates; and (ii)we will endeavour to give subsequent notice of the changes to the extent they affectyour use of Kaldi or our Services.
13.3 If you do not agree to anychanges to these Terms, you should stop using our Services and terminate your KaldiAccount.
14. Liability and Indemnity
14.1 You shall protect and fully compensate us, our suppliersand affiliates from any and all third party claims, liability, damages,expenses and costs (including, but not limited to, reasonable solicitors’ andadvisors' fees) caused by or arising from (i) your use of Kaldi or ourServices; (ii) breach of these Terms; or (iii) infringement, or infringement byany user of your account, of any third party intellectual property rights or otherrights.
14.2 We are not responsible or liable for any damageto your device or any of your digital content arising from your use of ourServices.
13.3 Our Services are only provided for personal use.You must not use the product for any commercial, business or resale purposes.
14.4 We do not in any way exclude or limit our liabilityfor:
14.4.1 death or personal injury caused by negligence;
14.4.2 fraud or fraudulent misrepresentation; and
14.4.3 any other liability that cannot be excluded orlimited by law.
14.5 To the maximum extent permitted by applicablelaw, we will not be liable to you for any:
14.5.1 loss of profits;
14.5.2 loss of business;
14.5.3 loss of goodwill;
14.5.4 loss of data unless caused by our breach ofstatutory duty;
14.5.5 loss connected with your Designated PersonalAccount(s);
14.5.6 loss arising from fluctuations in the value ofany investments held in an Investment Account;
14.5.7 loss because of any third-party gaining accessto your account (other than arising from our breach of these Terms or failureof our security systems); or
14.5.8 any indirect or consequential loss.
14.6 We do not, and none of our Services, providefinancial or investment advice.
14.7 We are not responsible for ensuring your Kaldi Accounthas sufficient funds for your needs, purposes, or transactions. We make no representations,warranties, or guarantees that Kaldi is appropriate for your use.
14.8 The existence of offers or rewards on the Appdoes not mean that goods or services purchased through those Retailersrepresent the best value opportunity to the consumer in the round. You areresponsible for your own purchasing decisions. We make no representationwhatsoever that purchases through the App will represent the best value formoney at any given point in time.
15. Third-party rights
15.1 You must not use our Services in any waythat infringes or violates our or anyone else’s copyright, trademark or otherintellectual property rights or otherwise violates any applicable law.
15.2 The App displays content from thirdparties that we are not responsible for. Branding, trademarks, service marks,logos and content used in the App may belong to us or to someone else, such asa participating Retailer. You must not use content from any of our Services unlessyou get our (or the relevant owner's) permission beforehand, unless otherwise permittedto do so by law.
16. Earning Cashback
16.1 All purchases you make via the App are directlywith the applicable Retailer. When you make a purchase with a Retailer via theApp, we will allocate any Cashback arising from eligible purchases.
16.2 Cashback canbe earned if a genuine purchase is being made. Repeat purchases with the same Retailermay not qualify for Cashback rewards. By making a purchase from a Retailer you acknowledgethat it is at our and/or the Retailer's entire discretion to determine whethera purchase is genuine. We will not pay any Cashback where we, or a Retailer,deems a transaction to be disingenuous, or an “ineligible purchase”.
16.3 The cashback and round up from each Eligible Purchasewill show up in your Savings Account at the time of initial Scan andSave Code purchase.
16.4 You agree and acknowledge that in allcircumstances the allocation and/or payment of Cashback is at our discretion,and we may refuse to make any Cashback payments where, in our sole discretion, wedetermine that we are prevented by applicable law from making such payment.
17. Kaldi Scan and Save
17.1 We provide scannable codes that can be used withspecified Retailers to generate Cashback.
17.2 Before purchasing a Scan and Save code for oneof our partner Retailers, you must check the Retailer's website for terms andconditions which might conflict with your planned use of the Scan and Save code.
17.3 Scan and Save codes can be subject to a maximum orminimum spending amount, or a for a fixed amount. Once payment is made, thebalance in your Shopping Account will be adjusted by the Scan and Save code amountincluding round ups if applicable and the balance in your Savings Account willincrease by the amount of the Cashback awarded and round ups if applicable.
17.4 Purchases made through the App with a Retailerusing Scan and Save are considered final. If you request a refund you will needto do this directly with the Retailer. We cannot and will not provide refunds aswe are not party to the transaction.
17.5 If you encounter problems with the Scan and Savefunction in the App, contact us using the details set out below at section 17, forany other problems please consult the Retailer's terms and conditions or contacttheir customer support team.
18. Cancelling your account
18.1 If you wish to cancel your Kaldi Account, youmust:
18.1.1 transfer balances from your Shopping Account andSavings Accounts in the App to your Designated Personal Account;
18.1.2 sell any investments you have in your Kaldi InvestmentAccount and pay any outstanding fees due to Kaldi. If you have an ISA/JISA,please contact support@kaldiapp.co.uk and we will assistwith cancellation of those accounts.
18.2 If you have any questions relating to closingyour account, please contact our Customer Services team by email at; support@kaldiapp.co.uk
18.3 Deleting the App from your device does notcancel your Kaldi Account, it may limit access to your money held in your KaldiAccount.
18.4 We may terminate your Kaldi Account if: (i) youruse of Kaldi has been inactive for an extended period, and we have given youprior notice of our intention to close your Kaldi Account; or (ii) youhave breached these Terms. Although we will close your account and you will nolonger have access to our App, your account information may be held in by Kaldiin order to comply with our legal and regulatory recordkeeping requirements.
19. Governing Law and Jurisdiction
19.1 The laws of England and Wales apply to theseTerms. The courts of England will have exclusive jurisdiction to settle anydisputes or claims arising under these Terms or from your use of our Services.
20. Complaints Procedure
20.1 At Kaldi,we are dedicated to delivering the highest level of customer service. However,if we fall short of these standards, we want to hear from you.
20.2 If you havea complaint, please let us know. By informing us of any issues with ourservice, you give us the chance to address and resolve them, and to enhance ourservice for you and all our customers.
20.3 Initially,please raise your concern with Customer Support. They will make every effort toresolve the issue promptly.
20.4 If you arenot satisfied with their response, you can submit a formal complaint bycontacting:
Complaints@kaldi.co.uk
20.5 To assist usin investigating and resolving your complaint efficiently, please provide thefollowing information:
· Yourname and address
· Youraccount or loan number
· Contactdetails (mobile or landline)
· Aclear description of your complaint
· Detailson how you would like your complaint to be resolved
20.6 Should younot be satisfied with our resolution or if you wish to pursue this matterfurther, you have the right to refer your complaint to the Financial OmbudsmanService (FOS). The FOS is an independent organisation that can help resolvedisputes between consumers and financial service providers. You can contactthem as follows:
Financial Ombudsman Service
· Website: www.financial-ombudsman.org.uk
· Phone:0800 023 4567
· Email:complaint.info@financial-ombudsman.org.uk
· Address:Financial Ombudsman Service, Exchange Tower, London E14 9SR
Please note that you must contact the FOS within six months of receivingour final response.
21. Conflicts of interest
21.1 Kaldi hasimplemented conflict of interest policies in accordance with the FCA’srequirement for firms to pay due regard to the interests of their customers,treat them fairly and manage conflicts of interest fairly, both betweenthemselves and their customers and between different Customers.
21.2 Kaldimay receive remuneration from [TBC] or from [TBC] These payments are calculatedby reference to the agreement Kaldi has with that person. If that means therewill be a deduction in the value of your Account/, that deduction will bedisclosed to you.
Section2: Transact Payments Limited terms and conditions governing the Account
TPL T&Cs
Section 3: WealthKernel General Terms and Condition
- Relationship with WealthKernel
- Communication and instructions
- WealthKernel services
- What are your obligations?
- Contributions into your account
- Custody
- Client money
- Execution-only service
- Discretionary management service
- Executing transactions
- Voting rights
- Dividends
- What are the specific risks of the productions you are investing in?
- Security
- Liability
- Conflicts of interest
- Complaints
- Fees
- Investor compensation
- Cancellation rights
- Changing or replacing these terms
- Termination
- General
An explanation of the relationship between WealthKernel and you.
You have a relationship with WealthKernel because you have an account(s) (your “Account”) with Kaldi Financial Technology Limited, a company incorporated in England and Wales under the company number 13757407 and whose registered office is S4 Oxford Centre For Innovation, New Road, Oxford, England, OX1 1BY (your “Introducer”).
By agreeing to these terms, you acknowledge that you have received them and read them carefully, acknowledging that they will apply to the investments you make with your Introducer through WealthKernel.
In this Schedule, unless the context otherwise requires: references to clauses are to clauses of this Schedule; the singular includes the plural and vice versa; “person” denotes any person, partnership, corporation or other association of whatever nature; and any references to any directive, statute, statutory instrument or regulations shall be references to such directive, statute, statutory instrument or regulations as from time to time amended, re-enacted or replaced and to any codification, consolidation, re-enactment or substitution thereof as from time to time in force and any reference to the Financial Conduct Authority (the “FCA”) and rules made by it shall include its successor as regulator and rules made by the successor as regulator in substitution for those rules. References to any rules by number will include references to the corresponding rules (if any) made by the successor. In these Schedule references to any law, statute or statutory provision will include any subordinate legislation made under any of them and will be construed as references to such statute, statutory provision and/or subordinate legislation as modified, amended, extended, consolidated, re-enacted and/or replaced and in force from time to time. For the avoidance of doubt, any such references include references to the preservation, continuation of effect, conversion, or incorporation of any of them into the law of England and Wales, Scotland and Northern Ireland, whether by the European Union (Withdrawal) Act 2018 or any other legislation relating to the withdrawal of the UK from the EU.
Headings are for convenience only and have no bearing on the interpretation of these terms.
1. Relationship with WealthKernel
1.1 Your Introducer has entered into an agreement (“WealthKernel Agreement”) with WealthKernel Limited, company number 09686970, registered office 41 Luke Street, London, United Kingdom, EC2A 4DP (“WealthKernel”), on behalf of themselves and each of its customers (“Customers”) whereby WealthKernel has agreed to provide the Customers with the services specified in clause 3 below.
Your Introducer has entered into an agreement (“WealthKernel Agreement”) with WealthKernel Limited, company number 09686970, registered office 41 Luke Street, London, United Kingdom, EC2A 4DP (“WealthKernel”), on behalf of themselves and each of its customers (“Customers”) whereby WealthKernel has agreed to provide the
Customers with the services specified in clause 3 below.
1.2 By signing with your Introducer, you also accept and are bound by the terms of this Agreement. You need to understand that this means you will be both a customer of your Introducer and a customer of WealthKernel.
1.3 WealthKernel is authorised and regulated by the FCA which is at 12 Endeavour Square, London E20 1JN. Its Firm Reference Number is 723719.
1.4 In consideration of WealthKernel making their services available to you, you agree that:
- your Introducer is authorised to enter into the WealthKernel Agreement on your behalf as your agent;
- you are bound by the terms of the WealthKernel Agreement as summarised in this Schedule and acknowledge that the WealthKernel Agreement constitutes a contract between you and your Introducer and also between you and WealthKernel;
- your Introducer is authorised to give instructions to WealthKernel on your behalf and to provide information concerning you to WealthKernel and WealthKernel shall be entitled to rely on any such instructions or information without further enquiry;
- WealthKernel is authorised to hold cash and investments on your behalf and is authorised to transfer cash or investments from your Account to meet your settlement or other obligations to WealthKernel.
1.5 WealthKernel will not provide you with investment advice nor is responsible for any investment advice given to you by your Introducer or any third party.
2. Communication and intructions
2.1 WealthKernel shall only accept instructions concerning your Account from your Introducer and not directly from you, unless a separate specific agreement has been made relating to instructions, (including such further mandate and/or indemnities as WealthKernel may require). Unless your Introducer notifies WealthKernel in good time in writing to the
contrary to prevent the processing of any instructions, WealthKernel shall be entitled to rely upon and act in accordance with any instruction which WealthKernel believes in good faith to have been given by your Introducer on your behalf. WealthKernel reserves the right to take such action as WealthKernel considers appropriate, in accordance with the
WealthKernel Agreement. WealthKernel will not be required to verify or clarify any instruction received unless WealthKernel believes this is needed for complying with its obligations. WealthKernel will not be responsible for any delays or inaccuracies in the transmission of any instructions or other information due to any cause outside WealthKernel ’s reasonable control.
2.2 WealthKernel may, in its absolute discretion, refuse to accept any order or other instruction for your Account held through your Introducer. WealthKernel will advise your
Introducer of the reason for its decision unless prevented from doing so by law, Court order or instruction by the FCA.
2.3 You should direct all enquiries regarding your Account to your Introducer and not to WealthKernel.
2.4 Any communications (whether written, oral, electronic, or otherwise) between you and WealthKernel shall be in English.
3. Wealthkernel services
3.1 Your Introducer is the agent of each Customer in its dealings with WealthKernel. Under the WealthKernel Agreement, WealthKernel has a direct contractual relationship with the Customer for the provision of (i) custody and trading services, (ii) investment management services and (iii) discretionary management services (the “Services”).
3.2 In providing the Services, WealthKernel will treat you as a retail client. This means that you will have the highest level of protection under the rules and guidance provided by the
Financial Conduct Authority (“FCA”). It is open to you to request a different client categorisation to the one which WealthKernel has given you, but WealthKernel may, in its
sole discretion, reject any such request. These Services depend on you retaining your Introducer. However, should your relationship with your Introducer end for reasons
outside your control, WealthKernel will ensure that investments made using the Services are protected, and contact you regarding next steps. WealthKernel will use your name and contact details (in particular, your telephone number, email and/or postal address) for this
purpose.
3.3 Your Introducer will share your contact details with WealthKernel in connection with the Services, as well as such personal details as may be required to allow WealthKernel to
comply with relevant UK law, including the anti-money laundering and counter-terrorist financing regulations.
3.4 WealthKernel collates and processes your data to enable us to fulfil the services listed in this Agreement. For further details about processing of your personal information, please
see WealthKernel Privacy Policy available at www.wealthkernel.com.
3.5 To be eligible to hold an Account and receive the Services, you must be a resident of the UK for tax purposes. WealthKernel shall treat the address which you provide your
Introducer when signing up for the Services as your permanent residential address for Tax residency purposes.
3.6 Please note that neither WealthKernel nor its employees provide, nor do accept responsibility for, legal, tax or accounting advice in relation to the Services.
3.7 All communications in relation to the Services will be your Introducer’s responsibility. However, WealthKernel reserves the right to contact any Customer directly and obtain instructions or information from them if WealthKernel reasonably determines, in good faith, that such action is necessary to protect the interests of the Customers or
WealthKernel.
4. WHAT ARE YOUR OBLIGATIONS?
4.1 To the extent relevant to the Services, you must comply with the following obligations:
- confirm that you have not supplied your Introducer with information in your suitability questionnaire -if applicable- or otherwise which is inaccurate or misleading;
- notify your Introducer promptly of any change to your information previously supplied;
- supply your Introducer with all information, documentation or copy documentation that WealthKernel requires in order to allow WealthKernel to carry out its client onboarding procedures;
- provide your Introducer with any additional information which WealthKernel may reasonably require in order that it can fulfil its legal, regulatory and contractual obligations;
- confirm that the investments and cash within your Account are within your complete ownership and free from all liens, charges and any other encumbrances;
- ensure the safe keeping of any passwords or security credentials to the Account and not deal, nor authorise anyone else to deal in the investments in your Account ;and
- undertake to sign and/or produce, by the time your Introducer ask you to, any documents WealthKernel may need to enable it to carry out its duties on your behalf.
5. CONTRIBUTIONS INTO YOUR ACCOUNT
5.1 Contributions into your Account can be made by bank transfer, direct debit (“Direct Debit Service”), or any other method you may be advised from time to time. It is not accepted credit or prepaid cards as payment methods.
5.2 We will only accept payments into your Account in GBP, EUR or USD from a UK bank account or European bank account, or from a provider regulated and authorised under
the Payment Services Regulations 2017 as amended from time to time (“Payment Services Regulations”).
5.3 WealthKernel reserves the right to reject any payments to your Account for any reason it determines including but not limited to the prevention of money laundering and
counter-terrorist funding.
5.4 WealthKernel reserves the right in respect of any payment to your Account to
- impose a minimum amount, maximum amount and frequency for direct debit payment instructions or another payment facility which can vary from time to time;
- suspend the operation of the mandate or collection of payments;
- withdraw the Direct Debit Service or other payment service to your Account.
5.5 When you make a payment by direct debit, your payment will be processed by an authorised third party that is subject to the Payment Services Regulations. These payments typically take 3 business days to reach WealthKernel (with a maximum of 7 business days), during which time the money is held by the relevant authorised service provider in an account protected by the relevant regulations.
5.6 If a direct debit payment is cancelled or rejected after the monies have been received, the payment will be returned, and the monies removed from your Account. This may require
us to sell investments in your Account to the value of the original payment.
6. CUSTODY
6.1 WealthKernel will register your investments in the name of its nominee WealthKernel Nominee Limited (“WealthKernel Nominee”). WealthKernel Nominee will hold onto your
investments on your behalf, and you will be their beneficial owner.
6.2 All investments held in custody will be pooled and allocated between Customers in accordance with the FCA Rules. Accordingly, individual entitlements may not be
identifiable by separate certificates, documents of title or entries on the issuers register. In the event of an irreconcilable shortfall following a default by any sub-custodian or any third party holding or delivering your investments, you may not receive your full entitlement and you may share in any shortfall on a pro rata basis with other Customers. If you need more information on this, please let WealthKernel know through your Introducer.
6.3 WealthKernel will be responsible for receiving and claiming dividends payments to be credited to your Account. WealthKernel will also credit any other payments received for
your interest to your Account. All dividends or payments credited to your Account will be net of any withholding tax and other deductions required to be made by WealthKernel
and/or the payee in accordance with applicable legal or regulatory requirements. WealthKernel will provide details of all such deductions required to be made by WealthKernel and will pass on such information in relation to such deductions by others as WealthKernel may receive. Your Introducer will be responsible for any costs and expenses WealthKernel may incur in receiving and claiming dividends, interest payments
and any other payments. WealthKernel, WealthKernel Nominee and any relevant sub-custodian will not be responsible for reclaiming any withholding tax and other deductions. In the event US source income credited to your Account, these will carry a 30% of withholding tax (NRA withholding) and other deductions required to be made by WealthKernel and/or the payee in accordance with applicable legal or regulatory
requirements.
6.4 WealthKernel shall not be responsible for informing you or your Introducer of any Corporate Actions or events concerning investments held in custody including take-over
offers, capital reorganisations, company meetings, conversion or subscription rights but will nevertheless do so, so far as reasonably practicable. WealthKernel shall be entitled to apply a default response, as determined in its reasonable discretion, to Corporate Actions.
6.5 WealthKernel may liquidate your investments and pay the money to charity, in accordance with the FCA Rules, if WealthKernel does not hear from you through your Introducer in relation to your investments for at least twelve years. Where WealthKernel has done so your Introducer undertakes to pay you a sum equal to the value of the asset at the time it
was liquidated or paid away, should you claim an asset in the future.
6.6 WealthKernel may appoint agents, nominees, and sub-custodians (whether in the United Kingdom or overseas), to hold investments in your Account. WealthKernel may also
appoint sub-custodians (including sub-custodians overseas) to hold investments for your Account on such terms as WealthKernel considers appropriate. These sub-custodians may take a lien over investments held by them and/or may be entitled to other security rights, including rights of set-off, retention or sale.
6.7 WealthKernel will exercise due skill, care, and diligence in the selection and monitoring of agents, nominees and sub-custodians. WealthKernel will be responsible for the acts and
omissions of WealthKernel Nominee, however, in the absence of its fraud or wilful default, WealthKernel shall not be responsible for the default of any agents, nominees and
sub-custodians, securities depository, intermediate broker, clearing or settlement system or participant in such a system. In the case of any investments held overseas, there may be different settlement, legal and regulatory requirements in overseas jurisdictions from those applying in the United Kingdom and there may be different practices for the
separate identification of investments.
6.8 Your investments might be held by an overseas sub-custodian appointed by WealthKernel. If this is the case your investments might be registered in the name of the overseas
sub-custodian. Before this occurs WealthKernel will take reasonable steps to determine that it is in your best interests for this to happen and that it is not practical for your
Introducer to do otherwise, because of the nature of applicable law or market practice. When taking these steps WealthKernel will make adequate investigations of the overseas jurisdiction by reference to laws and regulations.
6.9 WealthKernel will only allow your investments to be held by an overseas sub-custodian in an overseas jurisdiction that regulates and supervises the safekeeping of investments for
another person who is subject to such regulation and supervision, subject to clause 6.10 below.
6.10 WealthKernel will not allow your investments to be held by an overseas sub-custodian in a country that does not regulate the safekeeping of investments, unless the nature of your investment(s) or the Services connected with them are such that it requires they be held in that country.
7. CLIENT MONEY
7.1 Any identifiable money (in any currency) received by WealthKernel for your Account (“Client Money”) will be received and held by WealthKernel in accordance with the FCA Rules detailed in the Client Asset Sourcebook. Client Money will be pooled in an omnibus Client Money account with an approved banking institution (“Approved Bank”) or a
qualifying money market fund selected by WealthKernel in accordance with the FCA Rules. Alternatively, WealthKernel may hold Client Money in an authorised central counterparty.
7.2 In the event of an irreconcilable shortfall in the omnibus Client Money account following a default of an Approved Bank or any third party holding Client Money (such as a clearing
house, money market fund, settlement or money transfer system) you may not receive your full entitlement and may share in any shortfall on a pro rata basis with other affected
Customers. We will inform you if any money in your Account is affected in this way.
7.3 WealthKernel may, from time to time, hold Client Money in a bank account with an Approved Bank outside the United Kingdom. In such circumstances, the legal and regulatory regime for the relevant Approved Bank may be different from that of the United Kingdom and, in the event of a default of the Approved Bank, such money may be treated differently from the position that would apply if the money was held by an Approved Bank in the United Kingdom and the rights and protections under the FCA rules will not be available to you in respect of the overseas Approved Bank. It will be WealthKernel’s responsibility to bring these arrangements to your attention. We will inform you if any money in your Account is affected in this way.
7.4 Any money held in a qualifying money market fund will not be held in accordance with the FCA requirements for holding client money. In accepting these terms you provide
consent to the placement of Client Money in a money market fund. These will be held in the same way as custody assets (see Clause 6 above).
7.5 WealthKernel does not pay interest on Client Money.
7.6 You agree that WealthKernel will cease to treat as Client Money any unclaimed balances and will pay these sums to charity, after a period of six years provided that WealthKernel
has otherwise taken reasonable steps to trace you and return any balance to you. WealthKernel will nevertheless make good any subsequent valid claim against such balances.
7.7 In the event of WealthKernel’s insolvency your money, by virtue of having been separated from our assets and held in a Client Money account, will not be available to our creditors.
However, should a third party with whom your money has been deposited default the following may happen:
- UK bank accounts: If your money has been deposited in a UK bank account it will typically be held in a pooled account with other client’s money. If the third party bank defaults and there is a shortfall that cannot be met, then you may have to share in the loss according to the proportion of the funds attributable to you in the pooled account.
- Non-UK bank accounts: If your money has been deposited in a non-UK bank account you face the same risk of loss as you would for a UK bank account. Additionally the laws of that country might be different from the laws and regulations in the UK. Your money might be less secure and might be treated differently than it would have been treated if it had been held in a UK bank account.
- Money market funds: If your money is held in one or more money market funds it will typically be held in a pooled account with other clients’ money. If the fund(s) default and there is a shortfall, you may have to share in the loss on a pro rata basis. In addition, you may be subject to the laws of the country in which the money market fund is domiciled, which may be different to the laws of the UK.
- Other third parties: If your money has been passed on to another third party there is a risk that you could suffer financial loss if that third party defaults. These third parties will not always be able to keep your money separate from their money. This means that if they become insolvent WealthKernel will only have an unsecured claim against them on your behalf. This means that they might not be able to pay WealthKernel enough money to cover all Customer’s unsecured claims.
7.8 Your Introducer will notify you as soon as possible should your Account balance fall to the point where the charges are greater than the credits.
8. EXECUTION-ONLY SERVICE
8.1 WealthKernel will provide a service with investment options on a non-advised basis (“Execution-only service”).
8.2 In the provision of the Execution-only service, WealthKernel does not therefore check whether investments you select are suitable or appropriate for you.
8.3 You do not, therefore, benefit from the protection of the rules on assessing appropriateness. You must ensure that any investments you make are appropriate investments for you.
9. DISCRETIONARY MANAGEMENT SERVICE
9.1 WealthKernel will provide a portfolio management service (“Discretionary Management Service”) where WealthKernel will manage your investments on a discretionary basis. This
means that WealthKernel will manage investments in your Account in accordance with the investment mandate selected.
9.2 You will provide your Introducer with personal information so that WealthKernel can first determine if investing using our Discretionary Management Service is suitable for you. If you are unsure or feel that your needs go beyond the scope of the Discretionary Management Service, you should obtain independent financial advice before using our Discretionary Management Service.
9.3 What is WealthKernel’s discretion when managing your investments?
- Where WealthKernel manages your investments under the Discretionary Management Service WealthKernel will have complete discretion in respect of the relevant investments in your Account and order sales and purchases of investments without referring to you but always in accordance with the investment mandate selected and may use a broker or agent.
- WealthKernel also has the right to change your investments should circumstances change, for example you withdraw your money so that what is left is not sufficient to justify the strategy being used. WealthKernel may also exercise this right if the nature of your investments change to the point they no longer match with the requirements of your Personal Investment Report.
- WealthKernel does not delegate any element of the Discretionary Management Service. However, WealthKernel reserves the right to do so, for example, in order to provide you with an improved level of service. WealthKernel will notify you through your Introducer before delegating any aspect of the discretionary management service.
9.4 Ongoing suitability:
- Every 12 months your Introducer will contact you to gather the information required by WealthKernel to make sure that your selected discretionary portfolio is still suitable.
- If WealthKernel finds that you are not suitable for your selected discretionary portfolio, WealthKernel reserves the right to exit you from the Discretionary Management Service. Your introducer will explain why this happened and offer you a way to resolve the issue.
9.5 WealthKernel will provide you through your Introducer with the required information to allow you keep track of the Discretionary Management Service performance.
10. EXECUTING TRANSACTIONS
10.1 When providing the Services, WealthKernel will use its best efforts, in accordance with its Order Execution Policy. For an explanation of how transactions are executed on your
behalf, please see WealthKernel’s Order Execution Policy available at www.wealthkernel.com.
10.2 This sets out how WealthKernel ensures that, when executing transactions on your behalf, all sufficient steps are taken to obtain the best possible result for you on a consistent basis, taking into account relevant factors, including: price, cost, speed, likelihood of execution and settlement, size, nature or any other consideration relevant to the execution of your order.
10.3 Please note that WealthKernel needs to comply with the rules and regulations of the relevant investment markets and exchanges. As such, by agreeing to these Terms, you
authorise WealthKernel to take all steps that may be required or permitted by these relevant markets or exchanges, as well as to generally act in accordance with good market
practice.
10.4 Furthermore, you confirm that:
- your orders may be executed by a third-party broker other than WealthKernel;
- your orders may be executed outside of a regulated market, multilateral trading facility or organised trading facility, and by accepting this agreement, you expressly consent to the execution of your orders in such circumstances;
- WealthKernel has your express instruction not to take measures to facilitate the earliest possible execution of any unexecuted orders in a manner that is easily accessible to other market participants; and
- WealthKernel may aggregate your order with those of other clients. Whilst WealthKernel will act fairly, the effect of this aggregation may work to your disadvantage in relation to a particular order.
11. VOTING RIGHTS
11.1 In providing you the Services, WealthKernel may decide at its discretion whether to procure the exercise of any voting rights attaching to your investments.
11.2 WealthKernel shall be entitled to exercise such rights at its own discretion, providing that WealthKernel follows its conflicts of interest policy.
12. DIVIDENDS
12.1 WealthKernel will round all dividend payments to the nearest whole penny with the exception of amounts below £0.005 which will not be credited to your account.
12.2 Dividends will only be paid in GBP and will become due and payable to you once WealthKernel has received them from its sub-custodian and, if required, convert them
into GBP. Once the dividend has been converted to GBP, it will be paid into your Account within ten UK business days.
13. WHAT ARE THE SPECIFIC RISKS OF THE PRODUCTS YOU ARE INVESTING IN?
13.1 Below are set out the general risks involved when investing:
- Insolvency risk: is the risk of losing (part of) the investment when the issuer of the asset defaults.
- Price risk: is the risk of a decline of an investment, mainly influenced by the performance of the issuer of the asset.
- Market fluctuation and volatility: is the risk of losing (part of) the investment due to market circumstances and factors that affect the overall performance of the financial markets.
- Geographic risk: is the risk of losing (part of) the investment due to the political and economic instability of the country in which the company you invested in is established and/or active or where a bond has been issued.
- Inflation and interest rate risk: is the risk that inflation and interest rates undermine the investment returns and cause a decline in purchasing power.
- Liquidity risk: is the risk of limited ability to buy or sell an investment that could lead you to run the risk of being unable to sell your investment or being unable to do so for a reasonable price.
- Currency risk: this risk occurs when you invest in other currencies than GBP, as if the exchange rate of the other currency compared to GBP changes, this will impact the value of your investment.
- Timing risk: this risk occurs when your order is aggregated with other orders and executed during an execution window, as due to the inherent nature of a moving market, it is likely that the execution price will differ from the price at the moment of instructing the order.
- Legal risk: is the risk of legal actions or changes, including those taken by governments or regulators, that undermines the value of an investment, and the ability to sell it.
- Service interruption risk: is the risk of not being able to submit orders or your order being cancelled due to an interruption of the Services caused by a market issue, and external provider or our own systems.
13.2 In addition to the above, below are set out the specific risks of investing in fractional shares:
- Rounding: WealthKernel rounds all fractional holdings to four decimal places. Rounding may also affect your ability to be credited for cash dividends, stock dividends and stock splits. For example, WealthKernel does not credit cash dividends under 0.01 GBP. WealthKernel reserves the right to modify in the future the number of decimal places so that the minimum fractional holding for any investment may increase.
- Transfer of fractional shares: fractional shares are not transferable. If you close your Account, the fractional shares held in your Account will need to by liquidated.
13.3 In addition to the above, collective investments such as Exchange Traded Funds (ETFs) carry their own specific risks that need to be reviewed by you in their Key Information
Document.
13.4 You should also consider that your liability to tax depends on your personal circumstances, and independent advice should be sought if required.
13.5 If any of the risks outlined above are unclear or you would like to discuss the risks you face in further detail, please contact your Introducer.
14. SECURITY
14.1 As As continuing security for the performance of your obligations pursuant to the terms of the WealthKernel Agreement including, without limit, the payment of all sums due to WealthKernel by you, or through your Account, you agree to grant WealthKernel to the extent permitted under applicable law or regulation a pledge, lien and right of set-off over and in respect of, all and any investments, documents of title to property, documents representing property and all money, investments and other assets of any nature held by
or subject to the control of WealthKernel (its nominees and sub-custodians) for your account (including, without limitation, the benefit of all contractual rights and obligations
and any proceeds of sale), to recover its costs, charges and any other sums incurred in relation to the provision of the Services, including as appropriate to realise sell, charge,
pledge, deposit, borrow against or otherwise deal the cash or assets within your Account to meet those costs charges and other sums.
14.2 WealthKernel shall have, to the greatest extent permitted by law and the FCA Rules, all of the rights of a secured party with respect to any money or other assets charged to it and you confirm that you will, at the request of WealthKernel, take such action as may be required to perfect or enforce any security interest and each irrevocably appoints
WealthKernel as their attorney to take any such action on their behalf.
14.3 You represent and warrant to WealthKernel that you are the sole and beneficial owner of all money, investments or other assets of any nature transferred to or held by WealthKernel their nominees and sub-custodians or the same are transferred to or held by WealthKernel their nominees and sub-custodians with the legal and beneficial owner's
unconditional consent and, in any event, are and will be transferred to or held by WealthKernel their nominees and sub-custodians free and clear of any lien, charge or other encumbrance and that you will not charge, assign or otherwise dispose of or create any interest therein.
14.4 Provided WealthKernel has not been negligent, fraudulent or wilful default, WealthKernel shall have no liability to you for any cost, loss, liability and expense, including without limit any loss of profit or loss of opportunity incurred or suffered by you in consequence of any exercise by WealthKernel of any right or remedy under this clause and any purchase, sale, or other transaction or action that may be undertaken by WealthKernel shall be at such price and on such terms as WealthKernel shall, in its absolute discretion, determine.
14.5 In exercising any right or remedy pursuant to this clause, WealthKernel is authorised to combine accounts, effect such currency conversions and enter into such foreign exchange transactions with, or on behalf of, you, at such rates and in such manner as WealthKernel may, in its absolute discretion, determine.
15. LIABILITY
15.1 Nothing in the terms set out in this Agreement excludes or restricts any liability of WealthKernel resulting from:
- death or personal injury; or
- fraud or wilful default of WealthKernel.
15.2 Subject to clause 15.1, WealthKernel shall not in any event be liable for loss of profits, loss of opportunity, loss of business, loss of savings, loss of goodwill, claims by third parties, loss of anticipated savings (whether direct or indirect) or for any type of special, direct, indirect or consequential loss (or the loss of an opportunity to gain) howsoever caused,
even if caused by WealthKernel negligence and/or breach of contract and even if such loss was reasonably foreseeable or WealthKernel had been advised of the possibility of the
Customer incurring the same.
15.3 In particular, WealthKernel is not liable for
- any unavailability of the Services as a result of scheduled or urgent maintenance work of WealthKernel’s systems;
- any delays in the Services, including the execution of Instructions or settlement of orders, or for market movements between the time that an Instruction was placed and the time it was executed;
- any loss or failure to provide the Services, caused by any event outside its reasonable control, including unavailability of the Services caused by disruption to or failure of market infrastructure, communications networks or technology systems.
16. CONFLICTS OF INTEREST
16.1 WealthKernel will always endeavour to act in your best interests as our client. However, circumstances can arise where WealthKernel or one of its other clients may have some
form of interest in business being transacted for you.
16.2 WealthKernel or its associates may provide services or enter into bargains in relation to which WealthKernel, or its associates, has, directly or indirectly, a material interest or a
relationship of any description with a third party which may involve a conflict of interest or potential conflict of interest with you. WealthKernel or any of its associates may, for
example:
- for its interests be the counterparty to a transaction that is executed by WealthKernel (whether or not involving a mark-up or a mark-down by WealthKernel or its associates);
- for its interests have a (long or a short) position in the investments to which any of your instructions relate; or
- for its interests be connected to the issuer of the investment to which any instructions relate.
16.3 WealthKernel may receive remuneration from fund managers or Approved Banks in connection with WealthKernel providing services to them. These payments are calculated
by reference to the agreement WealthKernel has with that person. If that means there will be a deduction in the value of your Account, that deduction will be disclosed to you as
set out in the FCA Rules.
16.4 WealthKernel may as part of the provision of the Services receive acceptable minor-monetary benefits.
16.5 WealthKernel has adopted conflict of interest policies in accordance with the FCA’s requirement for authorised firms to pay due regard to the interests of their Customers, treat them fairly and manage conflicts of interest fairly, both between themselves and their Customers and between different Customers.
16.6 You acknowledge that neither WealthKernel nor any of its associates is required to disclose or account to you for any profit made as a result of acting in any manner described above, except as set out in the FCA’s then current rules.
17. COMPLAINTS
17.1 In the event of any complaint regarding WealthKernel ’s services you should contact in writing by email to complaints@wealthkernel.com.
17.2 WealthKernel will, as soon as is practicable, investigate the matter with any employees who may be directly concerned to determine the appropriate course of action. After investigating WealthKernel will write to you detailing the results of the investigation and offering, where appropriate, redress.
17.3 If WealthKernel does not deal with your complaint to your satisfaction, you can refer it to the Financial Ombudsman Service. This does not prevent you from taking legal proceedings. The Financial Ombudsman Service’s contact details are:
- Financial Ombudsman Service
- Exchange Tower
- London E14 9SR
- Tel: 0800 023 4567
- Email: complaint.info@financial-ombudsman.org.uk
- www.financial-ombudsman.org.uk
17.4 WealthKernel will consider a complaint to be closed in any of the following circumstances:
- If at any time a complainant has accepted in writing an offer of redress or has written to WealthKernel confirming that he/she is satisfied with WealthKernel’s response to the complaint (or simply confirms in writing that he/she wishes to withdraw the complaint). The Head of Compliance will write to the complainant acknowledging receipt, making redress (if appropriate) and confirming that the complaint has been closed; or
- If you have not replied to an initial or interim letter offering redress having been invited to do so within eight weeks of the date of the letter and such offer of redress has been made, or set aside for you to claim if it cannot be made because you have not replied.
18. FEES
18.1 WealthKernel does not charge you directly for their Services, rather WealthKernel provides the Services on the basis that your Introducer pays their fees on your behalf from
your Account.
18.2 In the event of non-payment or late payment of fees, you agree that WealthKernel may use, sell, retain or set-off assets held on your behalf. WealthKernel will only exercise this
right if WealthKernel has asked your Introducer for payment in writing and the sum is outstanding for 30 calendar days from the date of our request.
19. INVESTOR COMPENSATION
19.1 WealthKernel is covered by the Financial Services Compensation Scheme (“FSCS”). This means you may be entitled to compensation from the scheme if WealthKernel cannot meet our obligations. The level of compensation depends on the type of business and the circumstances of your claim, and you are covered up to a maximum of £85,000 per person.
19.2 Further information about compensation arrangements is available from the Financial Services Compensation Scheme at www.fscs.org.uk.
20. CANCELLATION RIGHTS
20.1 WealthKernel will always honour your statutory rights. After agreeing to invest with your Introducer, you are still entitled to cancel your investment for up to 14 calendar days after having opened your Account (the “Cancellation Period”). This is done by sending a written notice of the cancellation to the Introducer.
20.2 If you cancel your investment within the Cancellation Period, WealthKernel will sell your investments and return the money from any sale to you. WealthKernel will sell your
investments within 2 business days (on which the relevant markets are open) of receiving the cancellation instruction, subject to circumstances beyond our control.
20.3 Please be aware that if the value of your investment(s) has fallen you will not get back the full amount you invested. You will also be liable for any costs to be charged by your
Introducer in order to sell the investments.
21. CHANGING OR REPLACING THESE TERMS
21.1 WealthKernel may amend these terms at any time. If you object to any of these amendments to these terms, such amendments will not be binding on you, but your Account will be suspended with immediate effect and move to close your Account as soon as reasonably practicable. Any amended version of this terms will supersede any previous version of the agreement entered into WealthKernel and you.
21.2 Changes to the terms of this Schedule may take place for the following reasons:
- Changes to relevant law or regulation, or a decision of the Financial Ombudsman Service.
- Changes to the way WealthKernel are taxed (including the requirement to pay any government or regulatory levy), or you and your product are taxed.
- Changes required by any regulatory or tax authority or industry guidance or codes of practice.
- Changes in the way investment markets work, including changes in investment/securities dealing or administration which may affect your Account.
- To make the terms easier to understand and any other changes that are not detrimental to you.
- If it becomes impossible or impractical, in WealthKernel’s reasonable opinion, to carry out any of the terms as a result of circumstances beyond WealthKernel’s reasonable control.
- To reflect changes to the Services or the manner in which WealthKernel provides them to you.
- To reflect changes to the level of charges applicable to your Account.
- To reflect changes to the range of investments available to you from time to time.
- To reflect improvements to the Services.
21.3 Changes to the terms of this Schedule which are due to reasons outside WealthKernel’s control (e.g. for the purposes of complying with regulatory requirements) or are not
detrimental to you (e.g. improvements to the Services) will take effect immediately and WealthKernel will notify you at the next appropriate opportunity. WealthKernel will not be
liable to you for any failure or delay in performing its obligations under this Schedule if such failure or delay is due to any cause outside its reasonable control. Events outside our reasonable control include, but are not limited to:
- Acts of God, fire, earthquake, storm or flood.
- Explosion, nuclear accident or collision.
- Sabotage, riot, civil disobedience, strikes, terrorism.
- Epidemic, national emergency (whether in law or fact), or act of war.
- Any change to the law or regulation of a governmental or regulatory body.
- Market conditions affecting the execution or settlement of transactions in respect of your Account.
- Any targeted network attack or interruption of the internet or other telecommunications service.
- Loss of supply of essential services including electrical power and third party services. Any other cause beyond our reasonable control which prevents WealthKernel administering your Account for a given period of time.
21.4 Otherwise, your Introducer will notify you about any material changes at least 30 calendar days before a change becomes effective and where this is reasonably possible. You will be deemed to accept and agree to any and all amendments notified to you unless you notify your Introducer otherwise within such period.
21.5 If it is not, your Introducer will write to you at the earliest opportunity after the change has taken place.
22. TERMINATION
22.1 Your relationship with WealthKernel will terminate if you close your Account.
22.2 If for whatever reason your Introducer’s relationship with WealthKernel ends, your Introducer will tell you about any arrangements with another service provider and will tell you what that means to you and your Account will be closed.
22.3 If you do not accept the option to transfer to another service provider and your funds cannot be returned to you for any reason, WealthKernel will charge you £2 per account,
per month, adjusted by Consumer Price Index ( hereinafter, “CPI”) annually.
22.4 Additionally, WealthKernel may terminate or suspend the Services in exceptional circumstances. Exceptional circumstances include the following:
- if WealthKernel has good reason to suspect that you are behaving fraudulently or otherwise criminally;
- if you have not given your Introducer any information WealthKernel needs, or WealthKernel has good reason to believe that information you have provided is incorrect or not true;
- if you have broken these terms in a serious or persistent way and you have not put the matter right within a reasonable time when asked you to;
- if WealthKernel has good reason to believe that continuing to provide the Services to you could damage WealthKernel’s reputation or goodwill;
- if you've been declared bankrupt; or
- if WealthKernel has to do so under any law, regulation, court order or supervisory authority instruction.
22.5 WealthKernel may also decide to terminate or suspend your Account for other reasons. WealthKernel would contact you through your Introducer at least 30 business days before
WealthKernel does this.
23. GENERAL
23.1 WealthKernel is required to and will observe and apply the requirements of the law of England applicable to the provision of the Services under the WealthKernel Agreement.
Notwithstanding the foregoing, WealthKernel’s obligations to you shall be limited to those set out in this Schedule and WealthKernel shall not owe any wider duties of a fiduciary or
any other nature to you.
23.2 Requests for paper statements of transactions carried out or a valuation of your account(s) will be billed at £15 per statement, per account adjusted for CPI annually.
23.3 If you die, WealthKernel will suspend taking instructions in relation to your estate. This means that WealthKernel will continue to manage your Account in accordance with any
instructions you have given WealthKernel so far. WealthKernel also reserves the right to exercise our absolute discretion to make payments to HMRC to help you deal with inheritance tax. Otherwise, WealthKernel will only take further instructions once WealthKernel has been presented with a valid grant of representation from a court.
23.4 No person other than you and your legal representatives shall be entitled to enforce these terms set out in this Schedule in any circumstances. You may not assign or transfer any of your rights or responsibilities in relation to your Account with WealthKernel.
23.5 Any failure by WealthKernel (whether continued or not) to insist upon strict compliance with any of the terms set out this Schedule shall not constitute nor be deemed to
constitute a waiver by WealthKernel of any of its rights or remedies.
23.6 These terms set out in this Schedule shall be governed by English law and you hereby irrevocably submit for the benefit of WealthKernel to the non-exclusive jurisdiction of the courts of England and Wales.
Section3(a): WealthKernel ISA terms and conditions
- Definitions
- Eligible clients
- How do you invest in an ISA?
- How is the ISA managed?
- Ownership
- Disclosure
- Transfers
- Withdrawals and cancellation
The terms set out in this Schedule applies in addition to the terms set out in the Schedule 1 if you hold or are considering holding a stocks and shares ISA with WealthKernel. If there is a conflict between this Schedule and Schedule 1, this Schedule will take priority.
Please note that WealthKernel will be the ISA Manager and be entirely responsible for the provision of ISA manager services.
1. Definitions
Term
Description
HMRC
His Majesty's Revenue and Customs.
ISA
An Account-to-Account transfer would use one of your 3 free transfers per month, which are split between Account-to-Account transfers, withdrawals from Kaldi, transfers of money in and out of your Investment Account. Anything beyond the transfer limit will incur a £0.20 fee1
ISA Manager
WealthKernel Limited.
ISA Regulations
means the Individual Savings Account Regulations 1998 (SI1998/1870) as amended from time to time.
2. Eligible clients
2.1 If you are an individual aged 18 or over you may subscribe for an ISA with us, if you are:
- a UK resident;
- performing duties as a Crown employee serving overseas and paid out of the public revenue of the United Kingdom (typically a serving member of the armed forces, or a diplomat), or
- married to, or in a civil partnership with, such a person.
2.2 In addition, we will not be able to accept any payments into an existing ISA during any period that you do not meet one of the criteria in section 2.1 above.
3. How do you invest in an ISA?
3.1 You may subscribe to an ISA for the current tax year and each subsequent tax year by sending funds from your bank or transferring a current tax year ISA. You may do so by bank transfer, transfer of cash from an existing portfolio held with WealthKernel or by transfer from another ISA manager (subject to HMRC's ISA transfer rules).
3.2 You can only transfer to a WealthKernel ISA as a ‘Cash’ transfer. Currently, WealthKernel does not allow the option to transfer to our ISA ‘in specie’ which is where the existing assets are not sold and are reregistered to WealthKernel from the existing ISA manager.
3.3 You are permitted to subscribe to an unlimited number of ISAs within each tax year. The total of contributions to be invested in any tax year cannot be more than the maximum permitted to be invested in an ISA by the ISA Regulations for that tax year. Please note it is your responsibility to ensure that any payments into your ISA are within the annual limit.
3.4 Your ISA investment will commence on the day WealthKernel has both a valid application and receipt of your first subscription, or where you are transferring to WealthKernel from another ISA manager, on the day WealthKernel has both a valid transfer application form and receipt of the proceeds of transfer from your previous ISA manager.
4. How is an ISA managed?
4.1 WealthKernel will invest your ISA in accordance with your instructions and these terms, and subject always to the requirements of HMRC.
4.2 For each new tax year, all contributions to your Account will be allocated first to your ISA until the maximum subscription is reached for that year, or until your own pre-set limit. Once the maximum subscription or your own pre-set limit is reached, future contributions are allocated to the non-ISA remainder of your Account.
4.3 If WealthKernel decides to delegate any of our functions or responsibilities under this Schedule, WealthKernel will first satisfy itself that such person is competent to carry out any of those functions and responsibilities delegated.
5. Ownership
5.1 You must always remain the beneficial owner of any investments held in your ISA and you must not dispose of or transfer any interest in any investment while it is held in your ISA . Additionally you must not create any charge or security on or over any investments held in your ISA; for example you must not use them as security for a loan.
5.2 Your investments will be registered in the name of WealthKernel Nominee Limited. Share certificates and other documents evidencing title to investments held in your ISA will be held by WealthKernel. Please see Schedule 1 above for the terms governing the custodian service.
6. Shareholder right
6.1 You can ask WealthKernel through your Introducer to arrange for you to:
- attend and/or vote at shareholders’ and securities holders’ meetings; and
- receive annual reports and accounts, and any other information issued to shareholders and security holders.
6.2 Please note that WealthKernel reserves the right, on providing prior notice, to charge you
a fee purely to cover its administrative costs in making these arrangements.
7. Disclosure
7.1 You authorise WealthKernel to disclose to HMRC all such information as required by law. Your Introducer will notify you by email if, by reason of any failure to satisfy the provisions of the ISA Regulations, your ISA has or will become void.
8. Transfers
8.1 You can transfer all of your ISA, together with all rights and obligations, to another ISA manager (the “New ISA manager”). If you want to transfer your whole ISA to the New ISA manager then WealthKernel will transfer all subscriptions you have made in the current tax year and previous tax years, if applicable. We do not allow partial transfers to new ISA managers, you must transfer all the funds held within your ISA with WealthKernel.
8.2 When WealthKernel receives through your Introducer your written instructions WealthKernel will transfer your ISA to the New ISA manager in accordance with the ISA
Regulations. WealthKernel will carry out the transfer within accordance with ISA Regulations, which will not exceed 30 calendar days.
8.3 You can only transfer out to another ISA manager as a ‘Cash’ transfer. This means that all assets and investments within your ISA will be sold and transferred to the new ISA
manager to reinvest the funds. Currently, WealthKernel does not allow the option to transfer out to another ISA manager ‘in specie’ which is where the existing assets are not sold and are reregistered to the new ISA manager. Please note that during a cash transfer, unlike an inspecie transfer, you will be exposed to market risk on your investments while they are liquidated and sent to your new provider as cash when only then they can then be reinvested. With market movements in prices from the date the investments are sold and purchased this does mean you may get less or more investments for the cash transfer amount.
9. Withdrawals and cancellations
9.1 You can also instruct WealthKernel through your Introducer to transfer to you all or part of your ISA and any interest, dividends, rights or other proceeds arising from them, or sell all or some of the investments in your ISA and pay you the sale proceeds in respect of your investments (a “Withdrawal”). WealthKernel will complete the Withdrawal within a reasonable period that may take up to 30 calendar days from the date WealthKernel receives your instruction through your Introducer.
9.2 Please note any withdrawals will cause the withdrawn investments to lose their tax-efficient status. Amounts invested into your ISA and later withdrawn will still count towards your relevant annual ISA allowance.
9.3 In addition to the ability to withdraw from your ISA, you may also cancel your ISA if you meet the requirements set out in the “Cancellation Rights” provided for in Schedule 1. Exercising your cancellation rights within the relevant period will mean that your investments will be treated as never having entered the ISA, and so will not count towards your annual ISA allowance.
Section3(b): WealthKernel Junior ISA terms and conditions
- Definitions
- Eligible child
- Registered contact
- How do you invest in a JISA?
- How is the JISA managed?
- Ownership
- Shareholder rights
- Disclosure
- Transfers
- Withdrawals
- Cancellations
- Closing a JISA
- Death of the eligible child
- Eligible child's 18th birthday
If you hold or are considering holding a Junior Stocks and Shares ISA (JISA) with WealthKernel the terms set out in this Schedule 3 apply in addition to the terms set out in Schedule 1 WealthKernel Retail Client Terms and Conditions. If there is a conflict between this Schedule 3 and Schedule 1, this Schedule 3 will take priority.
Please note that WealthKernel will be the ISA Manager and be entirely responsible for the provision of ISA manager services.
1. Definitions
Term
Description
Eligible child
A person who meets the conditions set out in section 2.1 below.
HMRC
His Majesty's Revenue and Customs.
ISA
Junior Individual Saving Accounts, as provided for in theISA Regulations
ISA Manager
WealthKernel Limited.
ISA Regulations
means the Individual Savings Account Regulations 1998 (SI1998/1870) as amended from time to time
Registered Contact
A person who meets the conditions set out in section 3.1 below
2. Eligible child
2.1 A child is eligible for a JISA as long as they meet the following conditions:
- they are under the age of 18, and
- they are resident in the UK or are a UK Crown Servant, are married to or in a civil partnership with a Crown Servant, or are a dependant of a Crown Servant.
2.2 The Eligible Child may only have one Junior Stocks & Shares ISA at any time. If the Eligible Child has a Child Trust Fund (CTF) this must be transferred across to WealthKernel in full, and then closed, in order to open the JISA with WealthKernel. Only the Registered Contact of a CTF can request the transfer of the CTF to the Account, and the same person must also be the initial Registered Contact for the JISA.
3. Registered contact
3.1 The Registered Contact for the JISA must be either the Eligible Child where they are aged 16 or over, or have parental responsibility for the Eligible Child. The Registered Contact must be aged 16 or over. The Registered Contact must apply to open the JISA. WealthKernel will only accept instructions on the management of cash and investments in the JISA from the Registered Contact.
3.2 The Registered Contact can be changed to another person who meets the condition for being a registered contact for the Eligible Child as set out in section 3.1 above. The existing Registered Contact must inform your Introducer if they consent to the change of the Registered Contact. Your Introducer will then instruct WealthKernel on the change.
3.3 The consent of the existing Registered Contact is not required to change to a new Registered Contact under section 3.2 above where:
- the existing Registered Contact is deceased or incapacitated;
- the Existing Registered Contact cannot be contacted after reasonable efforts have been made;
- the new Registered Contact has already adopted the Eligible Child;
- the Eligible Child is between 16 and 18 years of age, they can become the Registered Contact; or
- the change in Registered Contact has been ordered by the courts.
3.4 In the case of the death of the Registered Contact, WealthKernel will require sight of the original death certificate. Where the Eligible Child is under 16 at the date of death of the
Registered Contact, WealthKernel will also need a new Registered Contact for the JISA.
3.5 On receipt of documents and information supporting the change in Registered Contact acceptable to WealthKernel, the Registered Contact will be updated and WealthKernel will no longer act on instructions from a previous Registered Contact.
3.6 The Registered Contact, who is not the Eligible Child, must inform WealthKernel as soon as possible if:
- they cease to have parental responsibility for the Eligible Child; and
- if they become aware that the Eligible Child has another JISA under their name.
4. How do you invest in a JISA?
4.1 You may only apply for a JISA with WealthKernel, if you are:
- a child aged between 16 and 18 and resident in the UK, a UK Crown servant, a dependant of a UK Crown servant or are married to or in a civil partnership with a UK Crown servant; or
- a person aged over 16 who has parental responsibility for an Eligible Child. For this purpose, you will be the Registered Contact unless and until you are replaced in accordance with section 3.
4.2 The Introducer will make available to you the JISA declaration confirming the application details and declarations made in the application form together with a notice of cancellation. It is important that the Registered Contact reads and checks this declaration carefully. If there are any errors within the declaration the Registered Contact must return it to the Introducer within 30 days of it being made available and identify the errors. If you don’t do so, the JISA may be cancelled at a later date.
4.3 You must provide a valid National Insurance number if the Eligible Child has one. If the Eligible Child does not have one, then you must declare this in the application form. You
must inform WealthKernel when the Eligible Child receives their National Insurance number so that WealthKernel can update their information. If you do not do so the JISA is at risk of being cancelled by HMRC at a later date.
4.4 You can only subscribe to one JISA of each type within each tax year. The total of contributions to be invested in any tax year cannot be more than the maximum permitted to be invested in a JISA by the ISA Regulations for that tax year.
4.5 Your JISA investment will commence on the day WealthKernel has both a valid application and receipt of your first subscription, or where you are transferring to WealthKernel from another ISA manager, on the day WealthKernel has both a valid transfer application form and receipt of the proceeds of transfer from your previous ISA manager.
4.6 If the Eligible Child ceases to be resident in the UK after the commencement of the JISA, contributions may continue to be paid into the JISA on condition that they are paid from a
UK bank account.
5. How is the JISA managed?
5.1 WealthKernel will invest your JISA in accordance with your instructions and these terms, and are subject always to the requirements of HMRC.
5.2 For each new tax year, all contributions to your Account will be allocated to your JISA until the maximum subscription is reached for that year. Once the maximum subscription is reached, future contributions will be returned to the payer.
5.3 If WealthKernel decides to delegate any of our functions or responsibilities under this Schedule 3, WealthKernel will first satisfy itself that such person is competent to carry out any of those functions and responsibilities delegated.
6. Ownership
6.1 The Eligible Child must always remain the beneficial owner of any investments held in the JISA and no interest in any investment may be disposed of or transferred while it is held in the JISA. Additionally, no charge or security may be created on or over any investments held in the JISA; for example, investments must not be used as security for a loan.
6.2 Investments held in the JISA will be registered in the name of WealthKernel Nominee Limited.
6.3 Share certificates and other documents evidencing title to JISA investments will be held. Please see Schedule 1 above for the terms governing the custodian service.
7. Shareholder rights
7.1 You can ask WealthKernel through your Introducer to arrange for you to:
- attend and/or vote at shareholders’ and securities holders’ meetings; and
- receive annual reports and accounts, and any other information issued to shareholders and security holders.
7.2 Please note that WealthKernel reserves the right, on providing prior notice, to charge you a fee purely to cover its administrative costs in making these arrangements.
8. Disclosure
8.1 You authorise WealthKernel to disclose to HMRC all such information as required by law. Your Introducer will notify you if, by reason of any failure to satisfy the provisions of the ISA Regulations, your JISA has or will become void.
9. Transfers
Transfers to a WealthKernel JISA
9.1 You can only transfer to a WealthKernel JISA as a ‘Cash’ transfer. Currently, WealthKernel does not allow the option to transfer to our JISA ‘in specie’ which is where the existing
assets are not sold and are reregistered to WealthKernel from the existing ISA manager.
Transfers from a WealthKernel JISA to another JISA Manager
9.2 You can transfer all of your JISA, together with all rights and obligations, to another ISA manager (the “New ISA Manager”). If you want to transfer your whole JISA to the New ISA Manager then WealthKernel will transfer all subscriptions you have made in the current tax year and previous tax years, if applicable. WealthKernel does not allow partial transfers to a New ISA Manager, you must transfer all the funds held within your JISA with WealthKernel.
9.3 When WealthKernel receives through your Introducer your written instructions, WealthKernel will transfer your JISA to the New ISA Manager in accordance with the ISA Regulations. WealthKernel will carry out the transfer in accordance with ISA Regulations, which will not exceed 30 calendar days.
9.4 You can only transfer out to a New ISA Manager as a ‘Cash’ transfer. This means that all assets and investments within your JISA will be sold and transferred to the New ISA
Manager to reinvest the funds. Currently, WealthKernel does not allow the option to transfer out to the New ISA Manager ‘in specie’ which is where the existing assets are not sold and are reregistered to the New ISA Manager. Please note that during a cash transfer, unlike an in specie transfer, you will be exposed to market risk on your investments while they are liquidated and sent to your new provider as cash when only then they can then be reinvested. With market movements in prices from the date the investments are sold and purchased this does mean you may get less or more investments for the cash transfer amount.
10. Withdrawals
10.1 No withdrawals may be made from the JISA before the Eligible Child reaches the age of 18 except:
- On direct instruction from HMRC;
- To pay any charges as set out in section 18 of the General Retail Terms applicable to all Product Wrappers;
- Where a terminal illness claim for the Eligible Child has been made to HMRC and WealthKernel have received a letter from HMRC agreeing to the request. WealthKernel will complete the withdrawal within a reasonable period that may take up to 30 calendar days from the date WealthKernel receives your instruction through your Introducer.
10.2 Any withdrawals will cause the withdrawn investments to lose their tax-efficient status. Amounts invested into your JISA and later withdrawn will still count towards the Eligible Child’s relevant annual JISA allowance.
11. Cancellation
11.1 In addition to the ability to withdraw from your JISA under section 10 above, you may also cancel your JISA if you meet the requirements set out in the “Cancellation Rights” provided for in Schedule 1. Exercising your cancellation rights within 14 days of opening the JISA will mean that your
investments will be treated as never having entered the JISA, and so will not count towards the Eligible Child’s annual JISA allowance. WealthKernel will not accept any liability to you nor for losses incurred by the Eligible Child should you cancel the JISA or if the JISA is cancelled by HMRC or otherwise.
12. Closing a JISA
12.1 A JISA cannot be closed, apart from under the following circumstances:
- the death of the Eligible Child;
- the Eligible Child reaching 18 years;
- direct instruction from HMRC; or
- a terminal illness claim for the Eligible Child has been accepted by HMRC.
12.2 If the Eligible Child chooses to close the JISA upon reaching the age of 18 years, all of the available investments held in the JISA must be withdrawn or transferred in one single amount in which case WealthKernel will sell all investments in the JISA and pay the proceeds (minus any money owed to WealthKernel or HMRC) to the Eligible Child and then close the JISA.
13. Death of the eligible child
13.1 On the death of the Eligible Child before their 18th birthday the JISA shall terminate in accordance with the ISA Regulations.
13.2 An original death certificate of the Eligible Child will need to be sent to us before the JISA can be
closed.
13.3 The Investments held within the JISA will cease to qualify for tax exemption under the ISA Regulations from the date of death of the child and no further subscriptions will be allowed. When WealthKernel has been notified of the death of the Eligible Child, WealthKernel will stop collecting any scheduled subscriptions.
13.4 Any interest, dividends or gains in respect of the JISA which are received by WealthKernel after the date of death of the Eligible Child will not be exempt from tax.
13.5 The JISA will remain invested in the current Investments until valid instructions are received from the personal representatives of the Eligible Child. On receipt of valid instructions from the personal representatives, and once these have been verified WealthKernel can make a payment out to the personal representatives.
14. Eligible child's 18th birthday
14.1 When the Eligible Child reaches their 18th birthday WealthKernel will no longer accept any new subscriptions into the JISA. WealthKernel will open an ISA for the Eligible Child and transfer any cash and investments from the JISA to the new ISA. A new ISA declaration signed by the Eligible Child will be required before any subscriptions can be made to the new ISA.
14.2 60 days before the Eligible Child’s 18th birthday WealthKernel will write to the Introducer to prompt them to inform the Eligible Child of the above change and the options open to them on their birthday.